Guests should carefully review the hotel, guest house, or tourist activities listing before booking to ensure that it meets their requirements.
Guests are required to read the complete description of the hotel, guest house or activities listing before making a booking to ensure that they fully understand the amenities, services, and policies.
Guests can use the search filters to find the desired accommodation according to their preferences, such as location, price range, amenities, etc.
Once the booking is made, guests will receive a confirmation email from TravelOBug.pk. This email will contain all the necessary information related to the booking, including the booking details, payment details.
Guests must provide accurate and up-to-date information when making a booking, including their name, contact details, and payment information.
The booking confirmation is sent via email or can download receipts from trips bookings and should be presented during check-in.
Guests can request a refund before 36 hours of their check-in time. Refund requests made within 36 hours of check-in will not be processed.
The refund request should be sent via email to email@example.com, using the same email address that was used for booking.
TravelOBug will send a computer-generated receipt via email to confirm the refund request.
The refund amount will be returned to the payment method mentioned on the TravelOBug account.
The refund amount will be processed within 2 weeks of the request, with a 30% deduction for processing and service fees.
Refund policy is applicable to all the guests, and TravelOBug.pk reserves the right to refuse any refund request that does not comply with the refund policy.
In case of any disputes or issues related to the refund, TravelOBug.pk will resolve the issue based on its discretion.
TravelOBug.pk reserves the right to change or modify the refund policy at any time without prior notice.